By using our store, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern your use of our website and services. We reserve the right to update or modify them at any time. Continued use of the site signifies your acceptance of any changes.

2. Orders & Payments

All orders are subject to availability and confirmation.
Prices are listed in USD and may change without notice.
We accept online payments via credit/debit cards, PayPal, Apple Pay, and Google Pay. Your payment details are processed securely through our payment provider. We do not store or have access to your credit card information.

3. Shipping & Delivery

Estimated shipping times are provided at checkout. We are not responsible for delays caused by carriers.
Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delays or additional fees.

4. Returns & Refunds

Returns must be initiated within 14 days of receiving your order.
Items must be in their original condition, unused, and with all tags attached.
Refunds are processed after the returned item is inspected.

5. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Al’s Real Goods and may not be copied or reproduced without permission.

6. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising from or related to your use of our site or purchase of our products shall be resolved in the state or federal courts located in San Francisco County, California, and you consent to exclusive jurisdiction and venue in those courts.

8. Arbitration Agreement

By using this site, you agree that any disputes or claims related to your use of the site or products purchased through it (except for claims that qualify for small claims court) shall be resolved through final and binding arbitration. This includes claims based on contract, tort, statute, fraud, or any other legal theory. The arbitration will be conducted in San Francisco County, California, and administered by the American Arbitration Association under its Consumer Arbitration Rules.

You and AL’s Real Goods waive any right to a jury trial or to participate in a class action.